Performance Management
Overview
This course will help you to understand performance management principles and practices. It will cover various aspects such as setting goals, providing feedback, and developing performance plans. After this course, you’ll be able to implement effective performance management strategies within your organisation.
Course Objectives
This course aims to provide participants with a solid foundation in performance management, enabling them to set clear goals, provide effective feedback, and develop comprehensive performance plans.
Content
Essentials
- Introduction to Performance Management
- Understanding Performance Management Systems
- Overview of Tools and Techniques
Goal Setting
- Setting SMART Goals
- Aligning Goals with Organisational Objectives
- Monitoring and Reviewing Goals
Feedback and Reviews
- 360 Degree Feedback
- Conducting Effective Performance Reviews
- Providing Constructive Feedback
Competency Assessments
- Defining Competencies
- Implementing Competency Assessments
- Developing Action Plans
Motivation
- Understanding Key Motivators
- Creating a Motivating Work Environment
- Personalising Motivation Strategies
Performance Journals and Plans
- Keeping Performance Journals
- Developing Performance Plans
- Continuous Improvement Strategies
Kolb’s Learning Cycle
- Understanding Learning Styles
- Applying Kolb’s Learning Cycle to Performance Management
You will learn how to
- Define performance management
- Understand how performance management works and the tools to make it work
- Learn the three phases of performance management and how to assess it
- Discuss effective goal-setting
- Learn how to give feedback on performance management
- Identify Kolb’s Learning Cycle
- Recognise the importance of motivation
- Develop a performance journal and performance plan
Audience
No prior knowledge is needed. Suitable for beginners.
Classroom and Virtual training options
Duration
1 Day
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