Microsoft Outlook Course

Suitable for all office users or anyone new to the applications. You will learn the foundations of Outlook and Calendar. If you are new to these applications, or want to brush up your skills, this course will benefit you.


Suitable for All Levels

1 Day Course

Certification Awarded

Online Resources

Learning Options for this Course

Classroom Training


This course can be taken at our Training Centre in Dublin 2. Socially distanced learning. Full interaction with expert trainers.

Live Virtual Classroom

Virtual Classroom

Daytime or evenings using iLiveLearning. Full interaction with the trainer, just like in the classroom. Software provided.

Self-paced eLearning

Self-paced eLearning

Self-paced online course on our Learning Hub with Assessment and Certification. 1 Year access. Software required.

Skills You will have at the end of the Course

  • Manage and manipulate e-mails
  • Send, retrieve and organise e-mails (including those with attachments)
  • Sort and organise e-mail messages
  • Work with and organise themes for e-mail messages
  • Use calendars, schedule meetings and other resources
  • Organise address lists
  • Publish a calendar to a web-site
  • Create tasks and notes
  • Integrate outlook with other office tools

Course overview

This course teaches you everything you need to know about these powerful applications. You’ll learn how to harness all elements of both email and calendars in Outlook.


No prior knowledge is required


At the end of the course, you’ll be Certified by the Irish Academy of Computer Training

Microsoft Outlook Certification

Who would benefit

Anyone who uses Outlook on a regular basis will benefit from taking this course. If you want to save time at work and getting Outlook working for you rather than slaving away over your inbox, this course will benefit you.  Also save time taking notes, OneNote will allow you to work between office applications seamlessly.

Why take the Course

To save time at work. You’ll be able to organise e-mails, use the scheduling tools to share resources and schedule meetings, create notes that are organised and easily accessed. You’ll be able to work with all your Office tools to become more productive.

Online Option


Course curriculum

Section 1: Outlook & Email
  • Opening Outlook
  • The Outlook Interface
  • Creating An Email
  • Attaching Files To An Email
  • Email Options
  • Reading An Email
  • Opening & Saving Attachments
  • Replying And Forwarding An Email
  • More Mail Options
  • Creating A Signature
  • Deleting Emails
  • Sorting Your Email
  • Creating An Email Folder
  • Moving Emails From Your Inbox
  • Junk Email Options
  • Clutter Folder
  • Creating A Contact
  • Sending An Email To A Contact
  • Editing And Deleting An Existing Contact
  • Forwarding A Contact
  • Creating A New Contact Group
  • Out Of Office
  • Printing
Section 2: Calendar
  • Viewing Your Calendar
  • Creating An Appointment
  • Editing An Appointment
  • Recurring Appointment
  • Viewing Other Calendars
  • Creating An Event And A Meeting Basics

Looking for a course for yourself? Please visit our site for individuals:

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