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Performance Management

Overview

This course will help you to understand performance management principles and practices. It will cover various aspects such as setting goals, providing feedback, and developing performance plans. After this course, you’ll be able to implement effective performance management strategies within your organisation.

Course Objectives

This course aims to provide participants with a solid foundation in performance management, enabling them to set clear goals, provide effective feedback, and develop comprehensive performance plans.

Content

Essentials

  • Introduction to Performance Management
  • Understanding Performance Management Systems
  • Overview of Tools and Techniques

Goal Setting

  • Setting SMART Goals
  • Aligning Goals with Organisational Objectives
  • Monitoring and Reviewing Goals

Feedback and Reviews

  • 360 Degree Feedback
  • Conducting Effective Performance Reviews
  • Providing Constructive Feedback

Competency Assessments

  • Defining Competencies
  • Implementing Competency Assessments
  • Developing Action Plans

Motivation

  • Understanding Key Motivators
  • Creating a Motivating Work Environment
  • Personalising Motivation Strategies

Performance Journals and Plans

  • Keeping Performance Journals
  • Developing Performance Plans
  • Continuous Improvement Strategies

Kolb’s Learning Cycle

  • Understanding Learning Styles
  • Applying Kolb’s Learning Cycle to Performance Management

You will learn how to

  • Define performance management
  • Understand how performance management works and the tools to make it work
  • Learn the three phases of performance management and how to assess it
  • Discuss effective goal-setting
  • Learn how to give feedback on performance management
  • Identify Kolb’s Learning Cycle
  • Recognise the importance of motivation
  • Develop a performance journal and performance plan

Audience

No prior knowledge is needed. Suitable for beginners.

Classroom and Virtual training options

Duration

1 Day

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Our expert trainers have a wealth of experience in providing corporate training. Whether you pick off-the-shelf professional diplomas or a customised online L&D Program, we provide relevant, engaging content for all employees.

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