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Overview
Gathering information effectively, understand different types of information, identify key questions, and use various data collection methods. Analysing solutions includes developing criteria, analysing wants and needs, and conducting cost/benefit analyses. Selecting a solution involves a final analysis, paired comparison analysis, and identifying potential problems.
Course Objectives
The objective of this course is to learn how to gather relevant information by understanding types of information, identifying key questions, and using various methods for gathering data.
Content
Getting Started
- Housekeeping Items
- The Parking Lot
- Workshop Objectives
- Action Plans and Evaluations
The Problem Solving Method
- What is a Problem?
- What is Creative Problem Solving?
- What are the Steps in the Creative Solving Process?
Information Gathering
- Understanding Types of Information
- Identifying Key Questions
- Methods of Gathering Information
Problem Definition
- Defining the Problem
- Determining Where the Problem Originated
- Defining the Present State and the Desired State
- Stating and Restating the Problem
- Analysing the Problem
- Writing the Problem Statement
Preparing for Brainstorming
- Identifying Mental Blocks
- Removing Mental Blocks
- Stimulating Creativity
Generating Solutions (I)
- Brainstorming Basics
- Brainwriting and Mind Mapping
- Duncker Diagrams
Generating Solutions (II)
- The Morphological Matrix
- The Six Thinking Hats
- The Blink Method
Analysing Solutions
- Developing Criteria
- Analysing Wants and Needs
- Using Cost/Benefit Analysis
Planning Your Next Steps
Recording Lessons Learned
You will learn how to
- Problem Solving
- Steps involved in problem solving
- Gathering information
- Identifying key questions
- Problem Definition
- Brainstorming
- Gathering Solutions
- Analysing Solutions
- Identifying next steps
- Recording Lessons
Audience
No prior knowledge is required for this course.
Classroom and Virtual training options
Duration
1 Day
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