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Why Choose Us

Because we care. I mean, really care

From the moment you get in touch with us, you’ll notice how much we care.

So why choose IACT for your learning experience?

Your experience starts with your initial enquiry.

One of our friendly Learning Advisers, Alex, Jackie, Ian or Clint, will find out what you’re looking for.

They will take time to actually find out what you want to achieve. We find out what kind of learning approach you prefer.

What’s worked in the past for you? What hasn’t? We take time to find out what you want to be able to do that you can’t currently.

Only after we understand your exact requirements do we start to discuss a solution that’s tailored to meet your needs.

MyACTMy Accredited Computer Training. 

Once you and your Learning Adviser have agreed the best learning experience for you, you enter the MyACT program.

MyACT – My Accredited Computer Training is a program focused on making sure you have the best experience.

Choosing IACT as your learning provider is a privilege we don’t take lightly. It’s an important, potentially life-changing, career choice.

With MyACT – we look after you step every of the way.

It starts with the introduction to your Trainer…

We tailor a course for You

Soon after your booking, you can expect an email from your dedicated Trainer.

They’ll already know what you’re looking to achieve, but here they really want to hear any specific requests you have. Is there anything you really want to be able to do?… a particular topic that is causing you issues in work?

Once they have this, they then tailor the Course to ensure it covers what you need.

Our courses aren’t “scripted, one-size fits all’ courses.

Our Trainers don’t read from, or stick to a script. The course is dynamic – yes, it covers all the topics that it’s supposed to – but you also get a more personal learning experience.

When you attend, you’ll know that the topics you wanted covered are being explained.

You’ll really notice the MyACT difference when you arrive

You’re met as you arrive by the same Learning Adviser you discussed the Course with – Alex, Jackie, Ian or Clint.

They will bring you to the cafeteria, get your morning coffee or tea and talk you through the day ahead.

You’ll get your MyACT Welcome Pack. This is includes a summary of your Course, your MyACT Membership Card and other useful information.

Your Career Adviser will answer any questions you have and make sure you’re set up for a great day.

Your Course

Your Trainer will come down to the Cafeteria and bring you to the room.

You’ll be learning in a small group of people like you who have similar objectives for the course.

Throughout the course, your trainer makes sure that you’re getting what you wanted from the course, explaining points at a pace that suits you.

At the coffee and lunch breaks, your course advisor will pop in and check that you’re enjoying the course.

At the end of the course, your Trainer will spend some time to check you got everything you wanted from the day.

Your Trainer

You can be safe in the knowledge that your Trainer knows their stuff.

All our Trainers are full-time trainers who have been delivering training for many years. They’re qualified and Certified Professionals and that’s good for you…

It means they know when a topic gets tricky, so they spend more time on those areas – all to make sure you leave the course with skills you can put into practice immediately.

Uniquely, MyACT doesn’t stop after your Course

Your Trainer will drop you an email shortly after your course. This is to check you’re getting on ok with what you’ve learned.

Also, it’s an opportunity to find out if you’ve got any questions that you didn’t ask or have on the day.

You’ll also be given access to the learning portal. This is where you can find the online resources that you can use to help you.

When you attend an IACT Course, you get Free Membership

As a Member, you can enjoy these benefits:

12 months access to your Trainer – you can contact them anytime to get help with any questions relating to your Course topic.

12 months access to our Online Learning Portal – this is where you’ll find resources to help you.

Membership Discount Card – enjoy 10% off any future courses.

Membership code – share your code with your friends, colleagues and family members and they get 10% off too because of your Membership.

Our Commitment to you


We’re Shane and Eleanor, we set up IACT years ago and we’d like to take a moment of your time to let you know a little about us.

We are passionate about seeing people learning new skills and discovering new careers. 

That’s why IACT exists and has done since 1993.

We can only be successful if you have an awesome experience, and if we truly exceed your expectations.

We strive to create and deliver a learning experience for you that is unrivaled by anyone else. But if for some reason we fall short, if we don’t WOW you – we want to know. If we don’t know, we can’t fix it.

We hope to WOW you. We hope you get more than you wanted from us. We hope you become a raving fan.

Thank you,

Shane and Eleanor

PS. If we haven’t WOW’d you (or you want to tell us how we did), please let us know – anytime at or

3 Teams are here to Support Your Learning

Meet your Team of Learning Advisors


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Energy and Passion


Our Chipper Australian

Meet your Team of Trainers






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Meet your Support Team



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Technical Development

Fiona H

Content Queen



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