Building best-in-class teams, starts with hiring the right people and the interview event is a crucial step in the hiring process. Learn to dentify key attributes that hiring managers seek in job applicants

Discover how to encourage development so that each person in your team achieves their full potential. Learn how to structure an effective appraisal and set SMART targets

Learn productivity strategies and easy-to-use tricks to help you get through everyday tasks faster and more efficiently. Harness the top tips of time management to squeeze more time out of the day

This course will give participants a conflict resolution process that they can use and modify to resolve conflict disputes and a set of skills in solution building and finding common ground.

Participants will learn how to establish routines, set goals, create an efficient environment, and use time-honored planning and organizational tools to maximize productivity and effectiveness

This course will develop the communication skills of participants. Attendees will learn about different styles of communicators and the principles and basic rules of effective communication.

Professionals of all levels need negotiation skills for use in any career. In this course we explore how real-world challenges can be solved through enhanced negotiation abilities.

Public speaking is something many of us need to tackle, especially in day to day business life. Our Presentation Skills course will give you the confidence and finesse you need to deliver clear, effective presentations.

This course will provide an overview of Project Management techniques for those new to project management. The course provides an overview of the skills and tools needed to work with and manage projects for employees and owners.

Writing Business and Technical reports requires a skill and discipline. This course is for anyone who is responsible for communicating through the written word and wants to learn how to write clearly and concisely good business and technical reports.

This course will help develop delegates with the knowledge, skills and attitudes necessary to provide excellent standards of customer care. It the core types of communication along with the main elements of Customer Service

Participants will develop an understanding of the methodologies and processes available to approach Training Delivery and Evaluation. Attendees will learn about planning, design, delivery, assessment and evaluation.